View Full Version : 5D mkII and Err 30
Seem like my 1 1/2 month old 5DmkII is broken due to a err 30. A quick seach on Internet gave me a lot of hits with stories about the same problem.
Is this a "typical problem" with the 5DII?
peety3
07-26-2009, 04:22 PM
Send it into Canon. Not many other ways around the issue, unfortunately. Perhaps try shooting without lens/memory card to see if the error clears (and is tied to one of those components).
Jorn
Hope this helps
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<p class="MsoNormal" style="margin: 0in 0in 10pt;"]<span style="line-height: 115%; font-family: 'Verdana','sans-serif'; font-size: 10pt;"]10 = Malfunctions related to files have been detected.
20 = Malfunctions related to the mechanical have been detected.
30 = Malfunctions related to the shutter have been detected.
40 = Malfunctions related to the power source have been detected.
50 = Malfunctions related to the electric control have been detected.
70 = Malfunctions related to images have been detected.
80 = Malfunctions related to the electric control or images have been detected.
Thansk... I have returned the camera to the local camera pusher. But due to vacation time it may take some weeks before I have it back [:(].
The company that does the service for Canon in Norway claimed that the camera has been damaged by water and that ALL electronics has to be replaced at a price at 15000 NOK (the price of the camera was 20000).
I cannot understand where the water should come from. The day the camera failed I was in France - about to start walking up to a mountain (watching a stage in the Tour de France). Before I walked I put the camera in a plastic bag and placed in inside a Lowpro AW trekker II, wrapped the build-in rain cover on the Lowpro and start walking. I did not open the bag before I reached the top of the mountain. By then the rain has stopped. Everything inside the bag was dry... but the camera, inside the plastic bag was damaged!
However, this will be my words against them. How can they say that it is damaged by water?
Woops, forgot to write that the rain started AFTER I put the camera in the bag.
crosbyharbison
08-17-2009, 04:56 PM
At this point I might buy a 1D for the durability and weather sealing it provides. But regarless of what you choose to do its going to be expensive.
The 1D mkIII saved my trip to France. I had it in my bag without lense (and no plastic bag) during the rain showers...
So perhaps I should have bouth a second 1D...
I spoke with the Canon service people today and they said they have found copper rust on the electronics.
I still cannot explain where the water has come from.
Anyone know if a picture of copper rust can tell the age of the copper rust?
I spoke with the Canon service people today and they said they have found copper rust on the electronics.
I still cannot explain where the water has come from.
Anyone know if a picture of copper rust can tell the age of the copper rust?
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Jorn,
The "greenish" color left on weathered copper is called "patina" and is acomplex mixture of copper oxides and carbonates. It takes sometime for this to occur. Usually if copper gets wet it will turn brown (short term). The "water" that gets in your camera could come from condensation when a cold camera body is taken into a humid environment. This why a sealed camera is better if it is exposed to temperature changes in a humid environment.
If the copper is greenish, then the moisture problem has been occurring for sometime.
Bob
I'm waiting for the pictures taken of the damage. I will forward them to a specialist in corrosion.
I also remembered that when I opened the box with the camera, there was no "silica gel" (the small bag with stuff to absorb moisture). Perhaps this can explain the corrosion in the camera?
Here are the pictures of the damages. Comments?[View:http://www.dahl-stamnes.net/dahls/Ymse/5d/index.html]
Latest news:
Two experts in metals and corrosions has email me and they say that the amount of corrosion is severe considered the short time the camera has been used and the time since it a possible exposure to moisture.
The camera was bought June 16th and stopped working July 22nd. Since then the battery has been removed from the camera.
So my question is: Is there any chance that the camera may have been exposed to moisture before I bought it?
Latest news:
Two experts in metals and corrosions has email me and they say that the amount of corrosion is severe considered the short time the camera has been used and the time since it a possible exposure to moisture.
Jorn,
The photos show electrolysis not corrosions.
This is caused by electrical current flowing thru a conductive liquid - such as salt water, etc. This could have occur within a few hours. At the low voltage inside the camera the liquid would have to have been highly contaminated, plus the water inside the camera had to be large droplets not just a thin coating of moisture. You can see traces of large droplets around the capacitors, second photo lower left (K).
Are you sure that water did not leak inside your plastic bag?
Bob
I cannot be 100% sure that no water entered the plastic bag, but I did not find any traces of water on the camera itself while in the plastic bag.
And if any water came into the camera it would have been pure rain water.
As written before, my 30D has been exposed to rain (~15 minutes) while I was out walking with it over my shoulder (I had no place to seek shelter). And I have been using it outside during the winter for one full day where we had wet snow during 1/2 of the day. It still haven't complained (after 70000+ exposures). One should assume that a 5D should resist a few drops of water for an hour or two?
Jorn,
A lesson learned for this kind of problem is to remove the battery from the camera ASAP.
This would have prevented the electrolysis. You would have to let the camera dry out before reinserting the battery and would require a day or two above 70 to 80 degrees with the end cap removed.
Sorry for your issue.
Bob
And that is what I did when I noticed that the camera did not work properly. I removed the battery right after I got the error. I let it open without battery, CF card and lens for days.
peety3
08-20-2009, 06:21 PM
Jorn
Hope this helps
<span style="font-size: x-small; color: #000000;"]
<p class="MsoNormal" style="margin: 0in 0in 10pt;"]<span style="line-height: 115%; font-size: 10pt; font-family: 'Verdana','sans-serif';"]10 = Malfunctions related to files have been detected.
20 = Malfunctions related to the mechanical have been detected.
30 = Malfunctions related to the shutter have been detected.
40 = Malfunctions related to the power source have been detected.
50 = Malfunctions related to the electric control have been detected.
70 = Malfunctions related to images have been detected.
80 = Malfunctions related to the electric control or images have been detected.
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Bob, out of curiosity, where did you find this reference chart?
Just came across another discussion forum [View:http://luminous-landscape.com/forum/index.php?showtopic=31592&hl=].
25% failure on the 5dmkII during an Antarctica expedition. Not good.
peety3
08-21-2009, 12:20 PM
Just came across another discussion forum. 25% failure on the 5dmkII during an Antarctica expedition. Not good.
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Please research that further before throwing up your hands in disgust.
http://www.luminous-landscape.com/essays/antarctica-2009-worked.shtml
Light rain on a couple of days, early on. Salt spray was always an issue. -3C to +2C.
Weather was the culprit in some failure cases, but salt spray and hard knocks in others.
A Nikon 80-400mm lens came apart.
Of the 26 5D2 cameras (one-third of the cameras on board were 5D2), six failed at one time or another. Three of these recovered. One of those cameras was a Canon loaner, that may have seen adverse conditions previously.
Several 5D2s with grips collected water at the camera/grip junction.
A 1Ds3 had intermittent problems, and a 1D3 kept reporting Error 99.
----------------------------------------------------
I'm sorry that your camera is having problems. That said, I don't think this Antarctica trip is a valid baseline. However, another review on that site referred to the 5D2 as a "plastic computer", which is probably a suitable description of the camera.
Jorn
Hope this helps
<span style="color: #000000; font-size: x-small;"]
<p class="MsoNormal"]<span style="line-height: 115%; font-family: 'Verdana','sans-serif'; font-size: 10pt;"]10 = Malfunctions related to files have been detected.
20 = Malfunctions related to the mechanical have been detected.
30 = Malfunctions related to the shutter have been detected.
40 = Malfunctions related to the power source have been detected.
50 = Malfunctions related to the electric control have been detected.
70 = Malfunctions related to images have been detected.
80 = Malfunctions related to the electric control or images have been detected.
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Bob, out of curiosity, where did you find this reference chart?
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Jorn,
I have been using Canonequipment for over 35 years and have made contacts that can give me information about their products.
Hope the information helped you.
Bob
Bob
Salt water/spray is not good for any electronics. IMHO, a camera with "improved weather sealing" should handle weather other than just sunshine. The time I had the camera it was not a single day with rain or moisture of any kind, except for the last day when it stopped working.
If storing this camera in a plastic bag for 2 hours while it rains cause the type of damages as the pictures show, it is not worth a cent.
Canon Norway has asked for my camera for further examinations.