lculpin
09-05-2009, 02:39 PM
So I got my JrX Studio kit and a third PX Receiver in the mail yesterday... without a battery cover for my PX Receiver. Irritating, but whatever.
I happily removed all of the RP related velcro from my flashes, without thinking (duh) that the new mount won't fit on my softbox or in the triflash head that I have. I wanted to see if I could just elastic band the receivers on with half of the bracket still attached so I gave it a shot... and the flashes wouldn't fire. I wasn't sure if it was the receiver or the alignment, so I tried putting just the flash in the mount.... and no luck.
Turns out that they shipped me a BRAND NEW PX receiver that has firmware that's too old (ver 6.03) to receive JrX signals (ver 6.04 req'd)... in the same shipment as a JrX studio kit. I love these guys' product but stuff like this is just ridiculous... I mean I was kinda choked when I found out I'd have to send in my other two receivers (they KNEW the JrX's were "just around the corner"... they make them after all) but whatever. But having an outdated model sent WITH the JrXs??? Not cool...
I still haven't heard back from them about how the firmware gets upgraded, but if it means my paying for shipping both ways or a service charge or something similar then they're going to be getting a return in the box rather than an upgrade... I'll post when I get an answer (Tuesday, no doubt, with the long weekend and all), and I REALLY want it to be a good one, but with stuff like this I'm not sure I'm holding my breath...
I happily removed all of the RP related velcro from my flashes, without thinking (duh) that the new mount won't fit on my softbox or in the triflash head that I have. I wanted to see if I could just elastic band the receivers on with half of the bracket still attached so I gave it a shot... and the flashes wouldn't fire. I wasn't sure if it was the receiver or the alignment, so I tried putting just the flash in the mount.... and no luck.
Turns out that they shipped me a BRAND NEW PX receiver that has firmware that's too old (ver 6.03) to receive JrX signals (ver 6.04 req'd)... in the same shipment as a JrX studio kit. I love these guys' product but stuff like this is just ridiculous... I mean I was kinda choked when I found out I'd have to send in my other two receivers (they KNEW the JrX's were "just around the corner"... they make them after all) but whatever. But having an outdated model sent WITH the JrXs??? Not cool...
I still haven't heard back from them about how the firmware gets upgraded, but if it means my paying for shipping both ways or a service charge or something similar then they're going to be getting a return in the box rather than an upgrade... I'll post when I get an answer (Tuesday, no doubt, with the long weekend and all), and I REALLY want it to be a good one, but with stuff like this I'm not sure I'm holding my breath...