View Full Version : Dust in my 70-200 2.8 II
medcapt
04-18-2010, 02:20 AM
I have had my new 70-200 2.8 II for two days now and can see a speck of dust inside the lens on the glass.
I know this will most likely never show up on any photos, but a lens with this price tag should be perfect, or I'm I being to picky.
Should I exchange it or leave will enough alone?
I appreceiate your time and comments...
crosbyharbison
04-18-2010, 02:23 AM
Its totally fine and normal.
Keith B
04-18-2010, 02:46 AM
My 24-105 came with spot on an inner element. It looked like a chip or something but it was actually a spec of grease or something. If I looked closely at my pics I could notice a very slight blemish in the shots that I'd really have convince myself it was anything at all. So I left it alone until I decided to sell the lens. I wanted to be able to say the lens was perfect so I sent it back to Canon since it was less than a year old and the cleaned it out.
If I were you I'd send it in and not exchange it. When you send it back to Canon a skilled tech will calibrate the lens also. Every time I've sent a lens in for service it has come back seemingly sharper.
medcapt
04-18-2010, 12:48 PM
Thanks for the comments, its always good to hear from others that have knowledge and experience.
My 24-105 came with spot on an inner element. It looked like a chip or something but it was actually a spec of grease or something. If I looked closely at my pics I could notice a very slight blemish in the shots that I'd really have convince myself it was anything at all. So I left it alone until I decided to sell the lens. I wanted to be able to say the lens was perfect so I sent it back to Canon since it was less than a year old and the cleaned it out.
If I were you I'd send it in and not exchange it. When you send it back to Canon a skilled tech will calibrate the lens also. Every time I've sent a lens in for service it has come back seemingly sharper.
<div style="clear: both;"]</div>
Keith, what did that service run cost you for the cleaning and calibration? I'm more interested in the calibration.
Keith B
04-19-2010, 10:52 AM
[Keith, what did that service run cost you for the cleaning and calibration? I'm more interested in the calibration.
Alan
It was free because it was still under warranty. I don't know what they would charge for a lens that is more than a year old.
neuroanatomist
04-19-2010, 11:10 AM
My copy of theEF 70-200mm f/2.8<span style="color: red;"]LIS II USM arrived last week, completely clean. But, if it had shown up with internal dust, I would not have left it alone. I suppose it would depend on how I bought it - if it was from a local brick-and-mortar shop, and they had another in stock, I'd exchange it. B&H online (how I got mine) also handles exchanges very well. But otherwise, I'd just send it to Canon.
medcapt
04-19-2010, 12:28 PM
I have never sent anything to canon, can someone tell me what the process is like?
neuroanatomist
04-19-2010, 12:44 PM
You can start the process online if you like, using THIS LINK ("https://www.usa.canon.com/consumer/controller?act=OnlineRepairBookingAct&fcategoryid= 216&modelid=19092)(you'll need your serial number - it's on the lens, box, and warranty card).
Or, call1-800-652-2666 and follow the prompts through Cameras > EOS to get to a live person. They'll provide shipping information for the nearest service center.
medcapt
04-19-2010, 06:15 PM
Thank You, alot of good information....