NVIDIA error when using Photoshop

This is the second time I will try and post this so if it shows up twice ...I apologize!


All has been going pretty smooth for alittle while. At least, until today!


When I use Photoshop, I get this message ...


The NVIDIA OpenGL driver lost connection with the display driver and is unable to continue. The application will now close. Please visit www.nvidia.com/page/support.html for help. Error Code 8."


Photoshop closes & I reboot and all is good again for awhile, then I get the same message.


Well, the webiste wasn

I don

I

Quote:

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Originally Posted by ddt0725

When I use Photoshop, I get this message ...


The NVIDIA OpenGL driver lost connection with the display driver and is unable to continue. The application will now close. Please visit www.nvidia.com/page/support.html for help. Error Code 8."

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Interesting. The same thing has happened to me. I have a 9500GT NVIDIA (512 Mb memory). I've also updated the drivers to the same, as yours. No difference. It still crashes the card. I've got Photoshop set for optimum performance for my PC. It's about 2 yrs old.


My card crashes when I attempt to use the Pixel Bender filter, OilPaint. It matters not if I tell Photoshop to use OpenGL or not. If I use the filter with "process with GPU" checked, the card will stop working every single time, and will display the same error code as yours (Error 8). The NVIDIA site offers no useful information on how or why this error shows up.


If I uncheck the GPU in the filter window, and use the CPU to process the image, it will complete the filtering, with OilPaint, but only after several tries.


Several users on this forum are using Pixel Bender filters. They say that they can process images in a few minutes, so they aren't having these issues like you and me.


Maybe they can address both our issues, since I could sure use some help, too.

@ David - I do have a PCI Express System (at least that is what my daughter tells me). The power supply replacement does not put a smile on my face by any means :( So, do I buy a graphics card and just cross my fingers it will work? My daughter says I should get a GEForce GTS 450 but she doesn

I did just unclick the GPU box and a box opened that said "This is taking an extremely long time to execute. Click ok to continue or cancel to quit" or something like that. I had it continue and it did get thru the process and it really didn

Quote:

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Originally Posted by ddt0725

- I do have a PCI Express System (at least that is what my daughter tells me). The power supply replacement does not put a smile on my face by any means :( So, do I buy a graphics card and just cross my fingers it will work? My daughter says I should get a GEForce GTS 450 but she doesn't know if my power supply can handle it.

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No, you can look at the cards power supply requirements and it will tell you how much you need. I aready google it for you and you need minimum 400 watt power supply, which will be fine for a low end computer like yours. If you had a nicemachine then a 500 watt is what you would want, the higher end components will consume more power. The GTS 450 is a verydecent card andwill work great.


I could almost bet money that your power supply is not big enough and you would have tobuy a new one.


Here is a link to one for $75 after mail in rebate at Amazon http://www.newegg.com/Product/Product.aspx?Item=N82E16814162062&cm_re=gts_45 0-_-14-162-062-_-Product.


And here is a decent power supply http://www.newegg.com/Product/Product.aspx?Item=N82E16817104953&cm_re=400_wa tt_power_supply-_-17-104-953-_-Product.


Your looking at $118 after mail in rebate plus shipping, now thats notso bad isn't it?[:)]


Hope that helps,


John.

John, you are awesome!![Y] Thank you so very, very much for posting this information! I will look further into the items you suggested and see if they wil work for me!

Alan - take a look at the links John provided, maybe they will work for you too!

Denise

Denise, John, thanks.


I would have expected that my 9500GT would be sufficient, even at 512 Mb memory. Maybe it's not.


Do me a favor, install your new power supply and card, then report back the results. My machine has a larger power supply, so I would only need a new card. But, I think I'll wait til I hear if it fixes your issue, before I dive into the purchase of a new card.


When you do your Pixel Bender processing as you described, that's what happens to me, too. I have to keep clicking continue, then it finally renders the image.


Alan

My pleasure, glad I could help. I have built computers in the past and amknowledgeable in that field also....[8-|]


The 9500GT would still work but it dosen't suport DX11. I have almost the samecard with about the same performance on my older computerand it's a bit on the slow side, for only $75 after mail in rebate it's not worth a few bucks saved.


Cheers,


John.

I almost forgot. If you upgrade, this would be a very nice card in a new computer as well and would not be a wasted upgrade.


John.

Quote:

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Originally Posted by Fast Glass

I almost forgot. If you upgrade, this would be a very nice card in a new computer as well and would not be a wasted upgrade.


John.

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John, you've convinced me. I'll get the upgraded card. The increased memory and the DDR5 has got to do the trick. Thanks.


Alan

After some researching it seems that the issue is present with certain NVidia cards and their associated drivers. You may want to look into an ATI video card solution to see if that does the trick. I have a $35.00 video card with Adobe CS5 and other various Adobe products and thus far everything seems to be *peachy-keen*!


Here are my video card specs...nothing technical or fancy...

ATI Radeon HD 3400 Series
GPU RV620
Subvendor ASUStek Computer Inc
Release Date Jan 23, 2008
DirectX Support 10.1
DirectX Shader Model 4.1
OpenGL Support 3.0
Memory 256MB DDR2

You may want to also ensure that that the next card you purchase is listed on Adobe's "approved list" as found here

However, after some further research via Adobe's website, some ATI cards do have present an issue with CS5 and Adobe's solution is to upgrade to the latest AMD drivers to > 11-5.


Update...


Please refer to the Adobe OpenGL support link for possible solutions/recommendations...

Quote:

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Originally Posted by Fast Glass

The GTS 450 is a verydecent card andwill work great.

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I don't doubt that. However in theory it doesn't make CS5 work any different. CS5 works with pretty much any GPU. However there are a few GPU's that allow CS5 to use GPU acceleration and I don't think the GTS 450 is one of them. (at least not without a crack)


These are the current models that Adobe qualifies:
<div class="parbase compbase subtitle section"]
<div class="LayoutCellSides LayoutRow LayoutH"]
<h2 class="TextH4 LinkHide LayoutHItem"]

Supported NVIDIA graphics cards for GPU acceleration
</h2>
</div>
</div>
<ul class="Disc"][*]GeForce GTX 285 (Windows and Mac OS)[*]GeForce GTX 470 (Windows) [*]GeForce GTX 570 (Windows)[*]GeForce GTX 580 (Windows)[*]Quadro FX 3700M (Windows)[*]Quadro FX 3800 (Windows)[*]Quadro FX 3800M (Windows)[*]Quadro FX 4800 (Windows and Mac OS)[*]Quadro FX 5800 (Windows)[*]Quadro 2000 (Windows)[*]Quadro 2000D (Windows)[*]Quadro 2000M (Windows)[*]Quadro 3000M (Windows)[*]Quadro 4000 (Windows and Mac OS)[*]Quadro 4000M (Windows)[*]Quadro 5000 (Windows)[*]Quadro 5000M (Windows)[*]Quadro 5010M (Windows)[*]Quadro 6000 (Windows)[*]Quadro CX (Windows)[/list]


Most of them are made for professional use(the Quadro's) and the other few are basically high end gaming cards with CUDA cores.


I personally have the GTX 470 and the GPU acceleration is beautiful. Although I must admit that it doesn't make as big of an impact as it does in after effects for example.


My point is just that the GTS 450 although being a great card, will make your games go smoother, but won't do anything for you in CS5 (please correct me if I'm wrong)

Quote:

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Originally Posted by ddt0725

I did just unclick the GPU box and a box opened
that said "This is taking an extremely long time to execute. Click ok
to continue or cancel to quit" or something like that. I had it
continue and it did get thru the process and it really didn't take that
long, less than 30 sec.

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If that solved your problem. I would suggest you to keep it that way and leave it at that.


I sure hope someone can clarify this, but unless you or your daughter like to play games, you're gonna love the GTS 450. But for CS5 I don't think you'd benefit much.


PS: you better invest in a good quality PSU if you're going to buy a new one. They are more efficient and more reliable. Plus a faulty PSU could mess up your entire PC(including the disks with your photos) and therefor isn't something you should go cheap on. But that's just my opinion.


Jan

Jan, I'll let others comment on whether or not the GTS 450 won't help.


But, the GTX 470? It's $430, and will probably require a 600 watt power supply.


Plus, the card won't fit most older PCs, and will likely take up two card slot spaces, because of its hefty girth.


It's probably not what Denise had in mind (certainly, it won't work for my PC. I might as well upgrade to a new PC before I'd get the 470).


Alan

Well, there is no solution for my situation now anyway. My daughter opened up my computer to install her old graphics card, the ATI Radeon HD 3450. As we looked inside, neither one of us could find anything that resembles a graphics card! She said it is either integrated into the box that is in there for the TV or it's integrated into something else but there is no stand alone graphics card! So, I'm stuck! [:(]


Thanks to everyone for their suggestions anyway ..I hope you find a way to solve your problem! Please post in this thread and let us all know how it works out for you.

Denise

Denise, this is very unusual. If your PC is 4 years old, it has to have a video card. You said you're running Windows 7 64 bit.


The card may have a TV output on it, but it is still a stand alone video card.


You can find it by opening Windows Explorer, right clicking on My Computer, Manage, then look in the area that says "device manager."


By the little arrow next to "display adapters," click it. It will show your video card.


You have a video card in your computer, even if it has TV inputs and outputs on it.


And, if you have one, it can be replaced.


Alan

So, if she takes out my TV tuner, she can input her card? She says I would need to get a "HDMI adapter" (not sure if that is the correct name for it).

Yes.


Do you watch TV on your computer? If not, you won't need the TV tuner card. Are you referring to a VGA adapter? This converts a DVI connector (on the card) that allows connection to a monitor that has a VGA plug on it. But, I doubt this card has a DVI plug on it. So, I'm not sure what you mean by the HDMI adapter.

At Alan.


Actually the 450 GTS will work, but like Jan said it needs a hack to make it work. For some reason I thought the 450 was natively supported but it was the 470. Sorry about that.


Here is a link to make a non supported card work with CS5 forums.adobe.com/.../2792291.


You basically type your card name in the supported cards list and it should work.


If your don't want to hack anything the next cheapest card is the 285 GTX and that costs about $350/$400 and needs a 550 watt PSU, if you allready have a PSU big enough that might/hopefully be in your budget. It makes a differance not only for exporting your images but also makes it much nicer to use.


Here is a video for you tv.adobe.com/.../gpuaccelerated-effect-performance-enhancements.


At Denise.


You don't have to have a graphics card to work necessarily, all you need is a PCI express X16 slot on your mother board. I know my old computer had only an integrated graphics chip but it still had a PCI express X16 slot and I was able to put a nice card in it.


John.

Take a picture of the mobo and we

Quote:

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Originally Posted by Alan

Are you referring to a VGA adapter?

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Yes, I will post a link to the one she says I should get as soon as she boots up her computer and sends it to me. We are under a tornado watch and with the lightning going on, she had her new dell off ...I'm more daring with my 70 yr. old machine!

Quote:

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Originally Posted by andnowimbroke

Just as a thought, when was the last time you changed your surge protector?

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Ummm ...put it this way, it's alot older than my computer! Thanks for adding this to my "things to buy" list! I never would have thought about it otherwise, as long as it still turns my machine on, I figure I'm good!

This is the link of what she says I need to get ...


http://www.bestbuy.com/site/Dynex%26%23153%3B+-+DVI-to-VGA+Adapter/7960986.p?id=1153336299169&amp;skuId=7960986&amp;s t=vga%20adapter&amp;cp=1&amp;lp=3

All I need to do is get this, take out my video card (no, I don't watch TV on my computer so it can go), install her card w/ this thing and I should be good to go?

Denise

Quote:

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Originally Posted by ddt0725

All I need to do is get this, take out my video card (no, I don't watch TV on my computer so it can go), install her card w/ this thing and I should be good to go?

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That means you have a PCI express X16 2.0. Well, it might fix your error but you won't be able to take advantage of GPU acceleration because it only has 512mb of RAM and you need at least 768MB for the hack to work. It also dosen't have othernewer technologies in order tofully take advantage CS5'saccelerated GPUfeatures.


I have one of those adapters and they work fine.


John.

You may be good to go, assuming your power supply is up to it. As this is also a fairly low-end GPU, you're probably fine. This link, is showing total system power at 145W for a Core 2 quad system w/ ATI 3450. As long as you have a bit of a safety margin, say a 200W supply, you should be fine.


Cables and converters are cheaper at monoprice, but that's only useful if you have time to wait for shipping, so this might not be useful today, but good to know in general. I managed to get an optical audio cable, a digital coax cable, and a specialty box to convert optical to digital coax, shipped internationally to my door, for half the price of just the optical cable at Best Buy. We're talking HDMI cables for like $2-$3 instead of $40. Optical cables for $1-$3 instead of $50.

Quote:

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Originally Posted by Fast Glass

Actually the 450 GTS will work, but like Jan said it needs a hack to make it work. For some reason I thought the 450 was natively supported but it was the 470. Sorry about that.

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I should have waited. The card is on its way.


I think the hack will be too dangerous for me to try.

My daughter doesn

The worst thing that could happen is it won

Thanks for clarifying John. I never had to use the "crack" so I didn't know what it was about. If it is as harmless as you say it is, it might be a thing to consider for me to trade in my GTX 470 for a more power-efficient card. Perhaps a Radeon HD6850 or something. Wouldn't you need the CUDA cores in the graphics card? Ah well...I'm happy as it is [;)]

Quote:

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Originally Posted by ddt0725

My daughter doesn't know how to do the power
supply thing so at this point, I'm back to leaving it as is. Which is
not good, since I think this is what is making other programs not run
smoothly.

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To be honest Denise, a power supply cannot really be the cause of your problems. It delivers enough power or too little. And if it's too little, the pc just won't work or the power supply will break down. You cannot dim the pc performance like one would dim a lightbulb.


If everything is right, the mainboard should be powered by either a 20 or 24-pin main power line and a 4 or 8-pin processor power connector.


If programs don't run smoothly(start-up time is a different story) you most likely have "outdated" hardware. Mostly processor, hard drive or memory performance.


If you open the taskmanager and you look at the performance-tab. Have it set always on front in the options settings and run the program you want. Then you will see which part of your pc struggles the most. For instance when I use filters in Photoshop, my memory-usage goes to a 100% very fast, while my processor has got more than enough power left. If I wanted to get it smoother, I would have to look at other/more memory.


Hope this makes sense.


Good luck,


Jan

Latest Update:


For $88, I purchased the NVIDIA GeForce GT 430 and a VGA adapter from Best Buy and my daughter installed it in less than an hour. Installing the latest driver took the longest time but dealing with my lack of patience was the toughest on her! Anyway, I am doing the HAPPY DANCE!!!


I didn't know how bad I had it! Pixel Bender is working beautifully!! I can actually slide the sliders and everything adjusts so quickly!! WOOHOO!!! Even DxO Optics is working much more smoothly!!!


Thanks to EVERYONE that helped guide us to solving my problem!!!! [Y] [Y] [Y][B]


Denise [:D] [:)] [:D] [:)]

Great news Denise! Enjoy it! [:D]


There's one small thing though. I didn't know what the Pixel Bender thing was, so I googled and I ended up downloading the Pixel Bender Plug-in for CS5. I assume that's what you are talking about?


I tried it and I guess I must be doing something wrong, since it says that my GPU limit is not sufficient....WHAT!!![:P] Perhaps it's the 21MP photo's, but most probably...it's me [:P]


So one problem solved, another one starts [;)]


Jan

And even another one starts ...


I don't have sound now!! Nor can I play videos!! [:(]

Denise

Quote:

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Originally Posted by ddt0725

And even another one starts ...


I don't have sound now!! Nor can I play videos!! [img]/emoticons/emotion-6.gif[/img]

Denise
<div style="clear: both;"]</div>

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Damn the luck[:|]

$400..cookie-cutter..just sayin

My daughter just fixed it! Yipee ...happy face again! [:D]


She's pretty awesome at this &amp; she hasn't even started her first semester yet in IT!

Well I tried the hack on the CS5 demo and it worked perfectly on my 460 GTX mobile. So I would defitely give a try Alan.


John.

Okay. I'll see how it goes.

John, if you would do me a favor, could you print the command lines you used for your 460 GTX, so I can follow it correctly for my new card? Thanks.


Alan

Hopefully, Alan