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Thread: 5D mkII and Err 30

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  1. #1
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    5D mkII and Err 30



    Seem like my 1 1/2 month old 5DmkII is broken due to a err 30. A quick seach on Internet gave me a lot of hits with stories about the same problem.


    Is this a "typical problem" with the 5DII?

  2. #2
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    Re: 5D mkII and Err 30



    Send it into Canon. Not many other ways around the issue, unfortunately. Perhaps try shooting without lens/memory card to see if the error clears (and is tied to one of those components).
    We're a Canon/Profoto family: five cameras, sixteen lenses, fifteen Profoto lights, too many modifiers.

  3. #3
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    Re: 5D mkII and Err 30



    Jorn


    Hope this helps


    <span style="color: #000000; font-size: x-small;"]
    <p class="MsoNormal" style="margin: 0in 0in 10pt;"]<span style="line-height: 115%; font-family: 'Verdana','sans-serif'; font-size: 10pt;"]10 = Malfunctions related to files have been detected.
    20 = Malfunctions related to the mechanical have been detected.
    30 = Malfunctions related to the shutter have been detected.
    40 = Malfunctions related to the power source have been detected.
    50 = Malfunctions related to the electric control have been detected.
    70 = Malfunctions related to images have been detected.
    80 = Malfunctions related to the electric control or images have been detected.

  4. #4
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    Re: 5D mkII and Err 30



    Thansk... I have returned the camera to the local camera pusher. But due to vacation time it may take some weeks before I have it back [].

  5. #5
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    Re: 5D mkII and Err 30



    The company that does the service for Canon in Norway claimed that the camera has been damaged by water and that ALL electronics has to be replaced at a price at 15000 NOK (the price of the camera was 20000).


    I cannot understand where the water should come from. The day the camera failed I was in France - about to start walking up to a mountain (watching a stage in the Tour de France). Before I walked I put the camera in a plastic bag and placed in inside a Lowpro AW trekker II, wrapped the build-in rain cover on the Lowpro and start walking. I did not open the bag before I reached the top of the mountain. By then the rain has stopped. Everything inside the bag was dry... but the camera, inside the plastic bag was damaged!


    However, this will be my words against them. How can they say that it is damaged by water?

  6. #6
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    Re: 5D mkII and Err 30



    Woops, forgot to write that the rain started AFTER I put the camera in the bag.

  7. #7
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    Re: 5D mkII and Err 30



    At this point I might buy a 1D for the durability and weather sealing it provides. But regarless of what you choose to do its going to be expensive.

  8. #8
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    Re: 5D mkII and Err 30



    Quote Originally Posted by Bob


    Jorn


    Hope this helps


    <span style="font-size: x-small; color: #000000;"]
    <p class="MsoNormal" style="margin: 0in 0in 10pt;"]<span style="line-height: 115%; font-size: 10pt; font-family: 'Verdana','sans-serif';"]10 = Malfunctions related to files have been detected.
    20 = Malfunctions related to the mechanical have been detected.
    30 = Malfunctions related to the shutter have been detected.
    40 = Malfunctions related to the power source have been detected.
    50 = Malfunctions related to the electric control have been detected.
    70 = Malfunctions related to images have been detected.
    80 = Malfunctions related to the electric control or images have been detected.

    <div style="clear: both;"]</div>


    Bob, out of curiosity, where did you find this reference chart?
    We're a Canon/Profoto family: five cameras, sixteen lenses, fifteen Profoto lights, too many modifiers.

  9. #9
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    Re: 5D mkII and Err 30



    Quote Originally Posted by peety3


    Quote Originally Posted by Bob


    Jorn


    Hope this helps


    <span style="color: #000000; font-size: x-small;"]
    <p class="MsoNormal"]<span style="line-height: 115%; font-family: 'Verdana','sans-serif'; font-size: 10pt;"]10 = Malfunctions related to files have been detected.
    20 = Malfunctions related to the mechanical have been detected.
    30 = Malfunctions related to the shutter have been detected.
    40 = Malfunctions related to the power source have been detected.
    50 = Malfunctions related to the electric control have been detected.
    70 = Malfunctions related to images have been detected.
    80 = Malfunctions related to the electric control or images have been detected.



    <div style="CLEAR: both"]</div>


    Bob, out of curiosity, where did you find this reference chart?
    <div style="CLEAR: both"]</div>

    Jorn,


    I have been using Canonequipment for over 35 years and have made contacts that can give me information about their products.


    Hope the information helped you.


    Bob


    Bob

  10. #10
    Senior Member
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    Re: 5D mkII and Err 30



    Jorn,


    A lesson learned for this kind of problem is to remove the battery from the camera ASAP.


    This would have prevented the electrolysis. You would have to let the camera dry out before reinserting the battery and would require a day or two above 70 to 80 degrees with the end cap removed.


    Sorry for your issue.


    Bob

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