Dust in my 70-200 2.8 II

[medcapt]

I have had my new 70-200 2.8 II for two days now and can see a speck of dust inside the lens on the glass.


I know this will most likely never show up on any photos, but a lens with this price tag should be perfect, or I'm I being to picky.


Should I exchange it or leave will enough alone?


I appreceiate your time and comments...

[crosbyharbison]

Its totally fine and normal.

[Keith B]

My 24-105 came with spot on an inner element. It looked like a chip or something but it was actually a spec of grease or something. If I looked closely at my pics I could notice a very slight blemish in the shots that I'd really have convince myself it was anything at all. So I left it alone until I decided to sell the lens. I wanted to be able to say the lens was perfect so I sent it back to Canon since it was less than a year old and the cleaned it out.


If I were you I'd send it in and not exchange it. When you send it back to Canon a skilled tech will calibrate the lens also. Every time I've sent a lens in for service it has come back seemingly sharper.

[medcapt]

Thanks for the comments, its always good to hear from others that have knowledge and experience.

[neuroanatomist]

My copy of theEF 70-200mm f/2.8<span style="color: red;"]LIS II USM arrived last week, completely clean. But, if it had shown up with internal dust, I would not have left it alone. I suppose it would depend on how I bought it - if it was from a local brick-and-mortar shop, and they had another in stock, I'd exchange it. B&amp;H online (how I got mine) also handles exchanges very well. But otherwise, I'd just send it to Canon.

[medcapt]

I have never sent anything to canon, can someone tell me what the process is like?

[neuroanatomist]

You can start the process online if you like, using THIS LINK(you'll need your serial number - it's on the lens, box, and warranty card).


Or, call1-800-652-2666 and follow the prompts through Cameras &gt; EOS to get to a live person. They'll provide shipping information for the nearest service center.

[Alan]

My 24-105 came with spot on an inner element. It looked like a chip or something but it was actually a spec of grease or something. If I looked closely at my pics I could notice a very slight blemish in the shots that I'd really have convince myself it was anything at all. So I left it alone until I decided to sell the lens. I wanted to be able to say the lens was perfect so I sent it back to Canon since it was less than a year old and the cleaned it out.


If I were you I'd send it in and not exchange it. When you send it back to Canon a skilled tech will calibrate the lens also. Every time I've sent a lens in for service it has come back seemingly sharper.
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Keith, what did that service run cost you for the cleaning and calibration? I'm more interested in the calibration.

[Keith B]

[Keith, what did that service run cost you for the cleaning and calibration? I'm more interested in the calibration.

Alan


It was free because it was still under warranty. I don't know what they would charge for a lens that is more than a year old.