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Thread: I just bought PS CS5 & Lightroom 3 and I can't install either one!

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  1. #1
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    I just bought PS CS5 & Lightroom 3 and I can't install either one!



    Even though my system meets all the requirements that it says I need, I am getting errors while trying to install the programs! I have a call into Adobe to call me back but are they going to charge me $39.00 to speak to me!?


    This really is a horrible nightmare that I have no clue how to solve! Obviously the programs aren

  2. #2
    Administrator Sean Setters's Avatar
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    Re: I just bought PS CS5 & Lightroom 3 and I can't install either one!



    What types of errors are you getting? Type them out here.

  3. #3
    Senior Member clemmb's Avatar
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    Re: I just bought PS CS5 & Lightroom 3 and I can't install either one!



    I have called Adobe before and found them very helpful at no charge.


    Mark
    Mark

  4. #4
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    Re: I just bought PS CS5 & Lightroom 3 and I can't install either one!



    They just returned my call but put me immediately on hold! So i

  5. #5
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    Re: I just bought PS CS5 & Lightroom 3 and I can't install either one!



    Starting with Lightroom ...
    Error 1935 an error occurred during the installation of assembly component.
    {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE} HRESULT 0x80070020

  6. #6
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    Re: I just bought PS CS5 & Lightroom 3 and I can't install either one!



    I don

  7. #7
    Administrator Sean Setters's Avatar
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    Re: I just bought PS CS5 & Lightroom 3 and I can't install either one!



    Quote Originally Posted by ddt0725
    Error 1935 an error occurred during the installation of assembly component.
    {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE} HRESULT 0x80070020

    I must admit, that's not an error I recognize. Now if it had ended in 0x80070025, well, that just requires a restart... :-)

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