Well, I got my gear back from Canon today!


As I was told by members here, there were papers attached to the gear that explained what was done.


The main problem I had was with my brand new 135L as many of you recall. First copy, +14 microadjustment, 2nd copy couldn't focus for nothing. It came back today with a +7 and this explanation ..."Your product has been examined and it was found that an adjustment of the lens assembly was incorrect. electrical adjustments were carried out on the lens assembly and product functions were confirmed. Inspection and cleaning were carried out as well." Does this mean that all they did was a microadjustment??


I just got home from work and need to get dinner out of the way but after a number of spontaneous hand-held shots, I am far from impressed with the 135L still! I took a number of shots of objects on the table and a few headshots of my daughter and none of my daughter were in focus and it was hit and miss on the stationary objects!


Now the 35L ...I sent this in just to see if my microadjustment was the same as what they find. Overall, I have been pleased with my findings but who knows, maybe they would make an improvement. It left at a +1 and came back at +1 and this explanation ..."Your product has been examined and it was found that an adjustment of the lens assembly was incorrect. Electrical adjustments were carried out on the lens assembly and product functions were confirmed. inspection and cleaning were carried out as well."


I AM SENSING A TREND HERE! Obviously, it doesn't mean a microadjustment because it came back the same as it left.


The 7D - I sent this in mainly to get it adjusted with the lenses and to make sure IT wasn't the problem. It came back with this explanation ..."Your product has been examined and it was found that the adjustment of the AF assembly was incorrect. Electrical adjustments were carried out on the AF assembly and product functions were confirmed. Other electrical adjustments, inspection and cleaning and parts replacements were carried out". This sounds similar to what they said about the lenses but more geared toward a camera! Is it just me or do these explanations sound standardized to you???? What parts were replaced?


Now I suppose I need to double-check both these lenses and all the others I have and re-micro-adjust! As of right now, I think the 135L is going back for a refund!


Sorry, for the long explanation of results but their you have it ...my first experience with Canon Service Center.


Discussion and comments on these results very, very much appreciated! Did anyone else here get the same "form letter" results?


Denise