CS6 Installation Help

[ddt0725]

Hi All -

My daughter purchased the CS6 Extended Student/Teacher edition last night to be installed on my computer and I am having major issues with the installation.

Has anyone here gone from a previous version to the new version?

At first it wouldn't install at all but now after letting it run overnight it says it installed but with errors. The major error being that CS6 didn't install! It looks like only the new version of Bridge did (but with errors).

It is probably best if I uninstall everything that was installed and start over. Should I uninstall CS5 first? Could that be the problem, that I have a previous version installed? I didn't want to uninstall it until I knew CS6 was going to work because of all the plug-ins, actions and brushes installed in CS5.

If anyone here has any advice or can walk me through where to go from here I would appreciate it.