i dont mind sending it in for service but i cant understand having just spent $2100 and then have to spend a couple of weeks without a camera. i dont know how canon service is but every other company i have dealt with in canada is horrible for wait times. i read on another forum that canon is working on a firmware upgrade that should help so i will wait a while and see if that helps. in the mean time i find 80% to be pretty good as its the best i have ever got from a camera .