This is a truthfulreport of my dismal dealings with Adorama; take from itwhat you like.
Many weeks ago I contacted Adorama to sell them a lens in absolutely like new condition. I received an e-mail reply that if the lense is indeed as described, that they would pay me $300 for it immediately upon examination of the lens.
I sent them the lens and noted that it arrived and was received by them. They confirmed the arrival of the lens via an email they sent me. After a week had passed I e-mailed to ask if they had examined the lens and if so if they had sent me the check. A replying e-mail told me that they were in the process of evaluating the lens and will let me know shortly.
A few days passed and no reply. I e-mailed them that if the lens is not as described, ie, like new, to please send it back as they had promised they would if they did not find it to meet the description. The next day I receivd a call [an actual phone call !] and I was told by the gentleman that the lens was indeed perfect and "its market value was $300 and they were willing to give 70% of the market value. I told him to send me back my lens. He immediately upped the payment to 80% of $300[img]/emoticons/emotion-5.gif[/img]. I told him, no thanks, and to send me back my lens. He then said that he will let the used dept. know that they will either send me $300 or send the lens back. They next day I received an e-mail confirming that they had mailed me a check for $300 as originally promised.
I waited about 10 days. No check. I called and spoke with a lady who told me the check was
not mailed but that it would be mailed in another 2-3 days. I waited another week or eight days. No check.[img]/emoticons/emotion-6.gif[/img]
I had had it by now. I e-mailed them to either return my lens or send me the check or I was going to contact BBB, Internet Fraud and my attorney. I received TWO e-mails immediately telling me how sorry they were for the delay and that the check
was actually sent to me weeks ago and that since I had not received it they were going to cancel the check and send me another right away[img]/emoticons/emotion-40.gif[/img].
Another week, no check.[img]/emoticons/emotion-39.gif[/img] That is where I am now. I have e-mailed them again today , asking them to send me the lens or the check. I have a feeling that I will have no recourse but to let my attorney know and see what he suggests. I will also contact the Internet Fraud and BBB.
I know one thing though. I will NEVER buy or sell anything from Adorama again.
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) how can I be sure they'll ship it back if i don't like what they're offering? And how can I be sure that I'll recieve the money if i accept their offer? I know they're large and probably would have gained a bad rap if they ripped people off, but still- are they as good as B+H?
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]. I told him, no thanks, and to send me back my lens. He then said that he will let the used dept. know that they will either send me $300 or send the lens back. They next day I received an e-mail confirming that they had mailed me a check for $300 as originally promised.
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Originally Posted by Fouad
