Received an email to call and confirm order the day after placement of order online. Upon calling, the rep wanted me to pay $150 for manufacturer's starter kit accessories, which was also listed as "INCLUDED ACCESSORIES" on web. He told me the price was for camcorder only nothing else - no a/c adapter, battery, NOTHING. I went online to confirm what I previously saw before calling them back. I told them it was false advertisement to do so. They immediately deleted it and canceled my order via email. Done some search since and discovered they used to operate under Lensmore.com and 1wayphoto.com. Both are no longer in operation and also have a history of horrible ratings.