
Originally Posted by
bob williams
An update---
As some of you recommended, I sent the lens back to Canon just to make sure it was ok. Well,Canon notified me that the bill would be $189.00 but it did not indicate what the damage was.Icalledthe Canon ServiceCenter and learned some very interesting stuff, according to this rep anyway---
1. The cost is a flate rate for each particular lens (in this case 24-105L), she said it didn't matter what was wrong with the lens, the repair would be $189.00
2.Even if the lens isn't damaged, they will still go through and clean, calibrate, adjust and install firmware if needed.
3. For no appearant reason, she took 20% off of the repair cost---Really, I had no complaints. I didn't even complain about the cost--so ultimately the inspection/repair only cost me $151.
4. I guess I could have just continued to use the lens until a problem presented itself, but having a professional repair tech look at it was well worth the $151.
Just thought I would pass this along,
Bob