
Originally Posted by
anonymous
I would never recommend Angelinos: I got an e-mail from one customer in the L.A. area regarding his "like-new"camera with lenses and accessories that he wanted to sell to our used camera department, possibly in connection with the purchase of a new camera.
In my response, I included a UPS label for him. He came back demanding a written quote and terms before he would even send it in. Of course, my psychic powers only extend half wayacrossthe nation, which is not quite far enough to evaluate the condition of his equipment to give him a price. So instead, I picked up the phone and gave him a polite call.
The phone call was answered by the Angelino, a man who can only be described as demanding, querulous, and arrogant-sounding. He kept insisting on a fixed price, and got very angry every time I told him that I needed to see the gear first. I thought it might help if I mentioned a few of the possible prices he could get, depending on the condition of the equipment, but somehow that made him even more angry. During the conversation I had to put him on hold several times when he was yelling too loudly.He threatened to log onto various forums and post a long rant trashing Adorama if I didn't do exactly what he wanted, but I didn't worry about that because I knew that it would only get parodied.
I don't know what was worse--his approach or the fact that he seems to take reasonable employees for psychics. This is the second bad experience with Angelinos (the other was an L.A.-area person with a laptop computer). Demanding, pompous, very whiney approach. I won't deal with them again. BTW I've had great luck with all the other Cali folks, just not the L.A. area.