Dear Rick


<span style="font-size: 9pt; color: black; font-family: Verdana;"]I have no problem whatsoever withyour posting - I have the problem with the person who rated it at 96-97% of original condition - although I'll be generous, and until I've looked into it, give the used department the benefit of the doubt, that maybe the packer took it from the wrong section of the warehouse....<o></o>


<span style="font-size: 9pt; color: black; font-family: Verdana;"]Either way, contact me directly with your order number, and let's get you a partial refund so you can take your wife out for dinner this weekend!<o></o>


<span style="font-size: 9pt; color: black; font-family: Verdana; mso-bidi-font-family: Arial;"]Sincerely<o></o>


<span style="font-size: 9pt; color: black; font-family: Verdana; mso-bidi-font-family: Arial;"]<o></o>


<span style="font-size: 9pt; color: black; font-family: Verdana; mso-bidi-font-family: Arial;"]Helen Oster
Adorama Camera Customer Service Ambassador<o></o>



<st1ersonname w:st="on"]<span style="font-size: 9pt; color: black; font-family: Verdana; mso-bidi-font-family: Arial;"]<u1ersonname u2:st="on"]helen.oster@adoramacamera.com</u1ersonname>


<span style="font-size: 9pt; color: black; font-family: Verdana; mso-bidi-font-family: Arial;"]www.adoramacamera.com<o></o>
</st1ersonname><span style="font-size: 9pt; color: black; font-family: Verdana; mso-bidi-font-family: Arial;"]<o></o>