<p style="margin: 0cm 0cm 0pt;" class="MsoNormal"]<span style="font-size: 9pt; font-family: Verdana;"]Dear Matthew<o></o>
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<p style="margin: 0cm 0cm 0pt;" class="MsoNormal"]<span style="font-size: 9pt; font-family: Verdana;"]Sounds horrible; and you are absolutely correct - the used department should be getting this right first time. Can you just clarify for me, are you still waiting refund / exchange?<o></o>
<p style="margin: 0cm 0cm 0pt;" class="MsoNormal"]<span style="font-size: 9pt; font-family: Verdana;"]If so, email me directly with your order number and I will deal with it right away.<o></o>
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<p style="margin: 0cm 0cm 0pt;" class="MsoNormal"]<span style="font-size: 9pt; font-family: Verdana;"]Sincerely<o></o>
<p style="margin: 0cm 0cm 0pt;" class="MsoNormal"]<span style="font-size: 9pt; font-family: Verdana;"]Helen Oster
Adorama Camera Customer Service Ambassador<span style="font-size: 9pt; font-family: Verdana;"]<o></o>
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<p style="margin: 0cm 0cm 0pt;" class="MsoNormal"]<st1ersonname w:st="on"]<span style="font-size: 9pt; font-family: Verdana;"]helen.oster@adoramacamera.com</st1ersonname><span style="font-size: 9pt; font-family: Verdana;"]<o></o>
<p style="margin: 0cm 0cm 0pt;" class="MsoNormal"]<span style="font-size: 9pt; font-family: Verdana;"]www.adoramacamera.com<o></o>
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