First Photo Sale Gone Bad ....HELP!!

[HelenOster]

The lab have assured me that they are working hard to get it out within the next couple of days.


Helen

[doggiedoc]

That

[ddt0725]

As far as customer service goes, Helen should get an award for her superb dedication!!! This lady rocks and I cannot thank Sean S. enough for putting me in touch with her!!


I am able to keep the first photo and the photo lab is sending me a new one at no additional charge. I should have the second photo within a week and have fingers crossed that the 2nd one will be a charm!


Plus, Helen gave me a $25 coupon to use toward a future purchase!


Now, how's that for customer service!!!! [Y]


Denise

[Sean Setters]

I'm glad to hear that. Helen is great. On the few times I've corresponded with her, I got the impression that she genuinely cared about her customer base. She strives to make sure you're satisfied as an Adorama customer.

[ddt0725]

Helen is great. On the few times I've corresponded with her, I got the impression that she genuinely cared about her customer base. She strives to make sure you're satisfied as an Adorama customer.

Without a doubt! And I should also stress the fact that there was all resolved in less than a day due to her personally handling the situation!

Denise

[HelenOster]

Delighted I was able to help. (Thanks again, Sean, for putting Denise in touch with me).


Helen

[Sheiky]

Glad it worked out like this [] And you can even have one for yourself! [:O] []