Thanks for your response - to clarify, the manufacturers are no longer allowing us to state refurbished by C _ _ _ _ on our website - even though everything we sell IS refurbished in a factory run by the manufacturer, and of course, a customer ordering one would be in no doubt that it was when it arrived'cos it will still have the little sticker on the bottom!


I also take the point about searching the term 'refurbished' - we need to ensure that the word links to the page(s) of recertified products; thank you for raising that one.


<span style="font-size: 10pt; font-family: Verdana; mso-bidi-font-family: Arial;"]Sincerely<o></o>


<span style="font-size: 10pt; font-family: Verdana; mso-bidi-font-family: Arial;"]Helen <span class="goog-spellcheck-word"]Oster
<span class="goog-spellcheck-word"]Adorama Camera Customer Service Ambassador<o></o>



<st1ersonname w:st="on"]<span style="font-size: 10pt; font-family: Verdana; mso-bidi-font-family: Arial;"]helen.oster@adoramacamera.com</st1ersonname><span style="font-size: 10pt; font-family: Verdana; mso-bidi-font-family: Arial;"]<o></o>


<span style="font-size: 10pt; font-family: Verdana; mso-bidi-font-family: Arial;"]www.adorama.com<o></o>