Well, as much as I hate to admit it---my original enthusiasm for "Just Cloud" online back up service has been squashed and so I am now forced to reconsider another service or just do as many of you have and go with an NAS raid setup. Let me tell you why I have changed my mind:

1. My initial back-up (expected to take two weeks) kept stalling at 55%. I tried all of the settings, but no matter what I did--it stalled at 55% and reported that the backup was complete---clearly it was not.

2. I contacted thier support via email; and as promised, they responded within two hours---The first guy seemed to understand the problem and gave me a couple of procedures to go through. at this point I was still ok with the service and the help.

3. Unfortuantely, when I reported that the original fixes didn't work, all three subsequent technicians responded with patronizing suggestions even though those "corrections" were clearly addressed in previous discussions. They were not reading the previous discussions even though they were all on the same ticket.

4. Ultimately, I discovered that I had two files that exceeded thier 5 gig limit on file size. Now, I would think that this would cause an error and that it would tell me of the error. It did not, the software just reported that the backup was "complete". When I reported this, the technician told me they couldn't increase the file size limit and suggested that I use some third party software to split my large files into one gig files.----This wasn't a reasonable option since my two large files were Video projects that I have been working on for a couple of years---as some may know, video projects are very finicky so I wasn't confident they would survive being split into 10 files each. Also, It's just to much work and too much to remember before every backup.

5. So now, I have cancelled the Just Cloud service and will resort to a NAS raid option. I supposed if I really do have a disaster of such proportions that all of my in-house backups are destroyed, then I will have concerns far greater than my file collection---Although I will keep my pics on a portable drive and locked in a fire resistant file safe and hope for the best.