Quote Originally Posted by Sean Setters View Post
I did see that (from a couple of different sources). However, we're waiting on an official statement from Canon before we publish information on this supposed phenomenon.
I recognize that you (while wearing the administrative hat) have an obligation to wait for an official statement. However, for those not in a para-official capacity, it's a worthwhile topic to discuss, as billing a customer for a repair that ought to be free and ought to be covered under a proactive service bulletin is, in my opinion, a rather poor way to treat customers. I say this having replaced the transmission on my Ford Excursion with only 45k miles due to the failure of a plastic part; failure of that part was covered under warranty if the vehicle had a gas engine, but Ford felt the lower RPM of the diesel prevented the part from failing. Imagine the coincidence when a friend's diesel Ford Excursion failed the same part at 45k...

Quote Originally Posted by Sean Setters View Post
I talked to Bryan this morning, and he's never experienced AF issues in cold weather. So if it is a genuine issue, it might be an isolated one or possibly only an issue in extreme circumstances.
With lots and lots of due respect, one negative sampling does not make the issue 'isolated'.