Abe's of Maine

[ddt0725]

Does anyone here have any experience dealing with Abe's of Maine other than buying and receiving?

Here's my latest experience ....

I sold my Canon 35L and my Canon 50mm 1.4 and was looking to buy a used Sigma 50mm and 30mm . With using two coupon codes on each lens,I was able to purchase both new from Abe's of Maine cheaper than anyone was posting their used prices at & I still had plenty of $ left over!

Well, both were available untilI hit the buy button, then the 30mm was all of a sudden unavailable yet they took my money. This was a week ago and I still haven't been able to find out when it will be available.

I did receive the 50mm and was quite pleased with it when I could get a good shot. It randomly front focused badly, so I called Abe's for them to email me what I needed to exchange it. I sat on hold for over 15 mins. and finally did get the instructions and RMA # emailed to me. I had to call them back, sit on hold for another 15 mins. or so to request that they email me a UPS label to ship it back. They did and I shipped it within the hour. This was on Monday. Now it is Saturday and when I track the UPS # it says that they tried to deliver it twice and both times, Abe's of Maine requested UPS to hold the shipment and redeliver on a different date. It doesn't show me what date that is that they requested but they put it on hold two days ago! I emailed Kobe at Abe's to find out why but have not heard back as of yet.

So for now I don't have either lens and don't know when I will but they have had my money for both for well over a week now.

Has anyone else had experience with Abe's of Maine? Are they usually pretty good and I just need to be more patient?

Denise

[Orangejuice]

I have bought a D5100 body, two lenses (18-55mm and 55-300mm), and two lens filters from them and my experience was quite good, except for a slightly similar situation to yours.


I received the body and one lens roughly 4-5 business days after purchasing. They then emailed me about the second lens saying it was on back-order. They gave me a day they would ship it, however they ended up shipping it two days after the date they stated.


Other than that, I have had a pleasant experience with them... They were very quick to respond to my emails, and when i made a mistake on ordering the wrong size lens filter, they fixed it the same day I emailed them about the issue.

[DavidEccleston]

Looks like par for the course for them:


www.resellerratings.com/.../Abe_s_of_Maine

[ddt0725]

Wow! Looks like their are a number of people with the same experience I am having! Tough time getting the merchandise and a tough time getting your money back when you cancel the order!


Now I

[HDNitehawk]

You know Denise, it is better to ask these questions before you buy from a new vendor.


From the sound of it they are legitimate, but you are going to get crappy service. Out of all the things I have bought from B&H, three times I have done a return and all three times it was no hassle at all. It is easy to save a few dollars more, but it all goes out the window the first time you can't get service after the sell.


If you used a credit card, you might be able to contact the card company and have them reverse the charges if you don't receive your items back soon.

[neuroanatomist]

Ratings like that tend to be a little skewed, because people with positive experiences don

[ddt0725]

I have dealt with them before but since the product was ok when received I really didn

[clemmb]

Denise,


How is your 50 working out and have you received your 30?


Mark

[ddt0725]

Hi Mark -


I really haven

[ddt0725]

Denise,


How is your 50 working out and have you received your 30?


Mark
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@ Mark - I think I will be keeping the 50mm, although I am at a +8 microadjustment. Last Friday night, Irequested a refund on the 30mm since it still has not been shipped.We'll see how long the process takes for the refund to hit my paypal account since I paid for the lens almost a month ago.