<p class="MsoNormal"]<span style="font-family: Verdana; font-size: 9pt; mso-bidi-font-family: Tahoma; mso-bidi-language: HE;"]A refurbished unit from Adorama Camera may be an ex-store demo, possibly used in field tests or sales displays, or it may have been ordered in error and returned to the retailer (who can't then sell it as 'new' so it has to be sent back to the manufacturer for refurbishment).
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<p class="MsoNormal"]<span style="font-family: Verdana; font-size: 9pt; mso-bidi-font-family: Tahoma; mso-bidi-language: HE;"]A refurb can also have simply been pulled from the production line if something appears faulty, or if it hasn't passed the final inspection. Most of the time it is a very minor issue that needs correcting, nevertheless, once it is pulled from the normal flow of production, it gets flagged as a refurbished model, so you may get a unit straight from the factory that has never been used.
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<p class="MsoNormal"]<span style="font-family: Verdana; font-size: 9pt; mso-bidi-font-family: Tahoma; mso-bidi-language: HE;"]A refurbished item will have been checked over by the manufacturer by hand, inspected very thoroughly, diagnosed, and calibrated by experienced technicians, and could therefore turn out to be more dependable than a new item - which will only have been checked by a process of systematic quality control protocol (ie by random sampling as it comes off the conveyor belt).
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<p class="MsoNormal"]<span style="font-family: Verdana; font-size: 9pt; mso-bidi-font-family: Tahoma; mso-bidi-language: HE;"]In the past Adorama warranted Canon refurbished for 90 days; since 1st May, all Canon refurbished products from Adorama come with a 1 year return-to-Adorama warranty; 14 days from date of receipt for a full refund, and the balance for repair or replacement. <span style="mso-bidi-language: HE;"]<o></o
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<p class="MsoNormal"]<span style="font-family: Verdana; font-size: 9pt; mso-bidi-font-family: Tahoma; mso-bidi-language: HE;"]However, as you noted above, asto the individual history of a single item, the honest answer is we have no way of knowing. Refurbished equipment is not like new inventory; the manufacturers contactus when they have a batch to sell,and the availability is unpredictable. However, if you were to ask my personal opinion on whether the equipment that Adorama offers as refurbishedis typically less than a year old, based on the regularity with which we receive batches, I'd be inclined to think it is all relatively new.
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<p class="MsoNormal"]<span style="font-family: Verdana; font-size: 9pt; mso-bidi-font-family: Tahoma; mso-bidi-language: HE;"]I hope this helps.<span style="mso-bidi-language: HE;"]<o></o
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<p class="MsoNormal"]I do want to add Adorama was very nice in assisting me with the original return. I had ZERO problems with them. Just the camera.
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I'm delighted to hear it! However, please don't hesitate to contact me directly if I can be of any assistance in the future.
<span style="font-family: Verdana; color: #000099; font-size: 9pt; mso-bidi-font-family: Tahoma; mso-bidi-language: HE;"]
<span style="font-family: Verdana; font-size: 10pt; mso-bidi-font-family: Arial;"]<span style="color: #000000;"]Sincerely<o></o
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<span style="font-family: Verdana; font-size: 10pt; mso-bidi-font-family: Arial;"]<span style="color: #000000;"]Helen <span class="goog-spellcheck-word"]Oster
<span class="goog-spellcheck-word"]Adorama Camera Customer Service Ambassador<o></o
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<span style="color: #000000;"]<st1ersonname w:st="on"]<span style="font-family: Verdana; font-size: 10pt; mso-bidi-font-family: Arial;"]helen.oster@adoramacamera.com</st1
ersonname><span style="font-family: Verdana; font-size: 10pt; mso-bidi-font-family: Arial;"]<o
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<span style="font-family: Verdana; font-size: 10pt; mso-bidi-font-family: Arial;"]<span style="color: #000000;"]www.adorama.com<o></o
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